Customer-centred approach


The companies that make up the Gruppo Concorde continually invest in the services they offer to customers in order to create a reliable and efficient partnership. In particular, an efficient logistics service means that every single individual company is able to meet deadlines in a punctual and precise way.

Customer Service is backed up by relentless training covering technical issues, along with workshops with planners and retailers, meetings where technical-commercial services are discussed and ideas exchanged in a bid to facilitate the work of architects and designers.


Technical and commercial services created to offer tailor-made assistance.

Functional and presitigious head-quarters


The head-quarters of Gruppo Concorde in Fiorano Modenese consists of impressive and functional buildings, such as a congress room that can seat 200 and the Villa Casino Vicini, an eighteenth century villa at the heart of beautiful gardens that also has a swimming-pool and a restaurant that is at the disposal of all of the companies that form part of the group when they wish to greet customers in less formal surroundings.

All the companies in the group also have their own large and functional showrooms that enhance their ceramic collections to the full.